FAQ

WHY CHOOSE BLACK VANITY?

Unlike many commercial products, Black Vanity's products are hand-crafted in small batches, formulated with 100% plant-based quality ingredients, and are filled to the brim with LOVE!

In addition to bringing your high quality plant-based products, we are continuously engaging our tribe via conversation and events that highlight the importance of self-care

So, if your in need of great products and a tribe, we got you covered! And, to show our appreciation for your interest we're offering you 20% OFF your first order !! Use code: Tribe20 to SAVE NOW !

WHEN WILL MY ORDER SHIP?

All orders are processed and shipped within 1-7 days. (processing times may vary during holiday season)

HOW CAN I TRACK MY ORDER?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 5 business day, please contact us at 215-847-5393

HOW DO I CONTACT BLACK VANITY?

Our Business hours are Monday - Saturday 8:00am-8:00pm. 

Email: blackvanityllc@gmail.com

Phone: 215-847-5393

Include the following in your correspondence: 

Name: __________________________

Subject:_________________________

Question or concern:____________

Please allow 24-48 hours for a response.